Thursday, August 05, 2004

Outsourcing and moral confusion

Dragon Mood? -- I'm SO confused!

From Salon.com, here is an article entitled "How India is Saving Capitalism." These segments caught my eye:

  • "All that really matters is who is online at any given time. In this Web-based development environment, notification is by e-mail, the browser is the interface and deploying means giving someone else a URL."
  • Add a lot of cheap bandwidth to the mix and anything is possible.
  • . . . But the merging of offices across time zones and international borders is, on a global scale, a consequence of the advances in computer and telecommunications technology. Outsourcing, viewed from the technological perspective, is not surprising, nor is it necessarily exploitative. It's just what happens when you connect the world together.
  • . . . a senior software engineer . . . puts the power dynamics of the traditional outsourcing relationship in stark terms: "Enterprise offshoring is a kind of colonialism, like growing pineapples in the Philippines or bananas in Hawaii. It's very demeaning and counterproductive: Do this and shut up."
  • "A 21-year-old who just got out of school here with $100,000 in debt, what did he get for that debt? What does he have to look forward to now?" says Rall. "We don't hire those people anymore. We only hire senior engineers." He's not the only one wondering, since in the U.S. the the number of unemployed college graduates has recently surpassed the number of unemployed high-school dropouts.
  • . . . "We saved the jobs of the people who are employed in San Francisco by hiring people here [in India]," he says. "I don't know that we would be around as a company if we hadn't done that. What was the right thing to do, morally?"

Given that I just got notice yesterday of a mandatory five-day layoff, this article takes on more meaning and pertinence for me. What is the right thing to do, morally?

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